Privacy policy

Data collected

• Full name
• Delivery address
• Email address
• Phone number
• Payment information (bank transfer reference)
• Browsing data (cookies, IP address)

Purposes of processing

• Processing and delivering orders
• Providing customer service
• Managing payments
• Improving the user experience
• Complying with our legal obligations

Legal basis

• Performance of a contract (the order)
• Compliance with legal obligations
• Consent (cookies, communications)

Data sharing

Your data is only shared with our logistics and technical service providers (including our host, Hostinger), strictly to the extent necessary to perform our services. No data is sold to third parties.

Retention period

Your data is kept for the duration of our business relationship, then archived in accordance with applicable legal, accounting and tax obligations.

Security

Appropriate technical and organisational measures are implemented to protect your data against unauthorised access, loss or disclosure.

Your rights

In accordance with the GDPR, you have the right to access, rectify, erase, object to, restrict and port your data. You may exercise these rights by contacting us at the address above.

Cookies

The website uses technical cookies necessary for it to function (cart, session) as well as, where applicable, audience measurement cookies. No advertising cookies are used.

Transfers outside the European Union

Your data is hosted and processed within the European Union. In the event of an exceptional transfer outside the EU, it would be governed by safeguards compliant with the GDPR.

Complaint

If you believe your rights are not being respected, you may lodge a complaint with the competent data protection authority (in France, the CNIL).